Auto repair booking web application
Visit Live Website
Desktop Web
Wheel Easy is a platform for customers to book an appointment for mobile auto repair.
Customers can create an account and save their settings for future appointments. When an appointment is booked, customers will received a confirmation email and a calendar invite.
Technicians can create an account and sync their Google Calendar with the booking system. When an appointment is created, it’ll automatically create a Google Calendar event for the technician with the address they have to travel to.
Mobile Web
Customers can book an appointment on the go using their mobile devices.
A user-friendly interface enhances the booking experience for the elderly customers that often use Wheel Easy’s services.
Wheel Easy makes it easy for everyone to swap winter tires!
The challenge.
Our client had an existing Wix website but faced numerous limitations in customizing the auto repair booking experience. For the client’s business, customers book appointments through the platform, and the technicians travel to the customers’ address to perform auto repair services.
The biggest challenge was to provide an exceptional online booking experience for customers while ensuring the business could optimize operational efficiency. Additionally, it was crucial for both customers and technicians to receive timely reminders and notifications about upcoming appointments, enhancing the overall user experience and service reliability.
01
Use case analysis
02
UI/UX design
03
Development
04
Testing / QA
05
Launch
06
Maintenance
Dennis Ho | CEO of Wheel Easy Inc.
Working with David and Chris at Appsterpiece has been a terrific experience overall. I came to them with just a vision of what I wanted to create - their ability to understand and structure the project, clearly communicate the technical aspects, set and meet timelines, and continuously work on improving and polishing the product has been a dream scenario for a non-technical founder like myself. I’m very proud of what we’ve created together and can’t wait to continue to work with Appsterpiece on the new features we have planned for the Wheel Easy platform.
The solution.
We implemented a custom calendar logic for technicians to set their weekly availability. The booking calendar was integrated with Google Calendar for automatic event creation, allowing technicians to block off time without signing in, enhancing scheduling efficiency. The calendar was optimized for the EST timezone, including daylight savings adjustments for Canada, improving the online booking system.
To enhance user experience, we added automated scheduling and calendar synchronization features. Customers and technicians received timely booking notifications and appointment reminders, ensuring smooth communication and reducing no-shows.
To streamline the payment process, we integrated Stripe Checkout into the platform. This integration allowed customers to securely pay for their booking appointments online using a variety of payment methods including Apple Pay or Google Pay. Stripe Checkout ensured a seamless and secure transaction experience, providing both the business and customers with reliable payment processing and reducing administrative overhead related to manual payment handling.
The tech stack.
Next.js
Typescript
AWS
MySQL
Node.js
The result.
Successfully transitioned from Wix to custom web application resulting in increased revenue.
Improved fuel efficiency for technicians and provided better booking experiencefor customers.
Improved cash flow for the business by using online payment processing which requires payment before booking appointments.
